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Eastlink Cuts Television Channels – Customers Reportedly Have Trouble Reaching Company

About a month ago, Nova Scotia telecommunications company Eastlink, supplied notice to its cable television customers, stating as of June 27, 2023 customers would be losing access to 33 television channels including Global OnDemand.

It would appear that Eastlink has indeed cut channels such as HGTV, W Network and Showcase and customers who wish to cancel their service with Eastlink are having difficulties contacting Eastlink.

On Twitter, users are posting saying they have waited hours trying to reach Eastlink representatives to cancel service, but cannot get through.

The channels have been removed in a carriage dispute with Corus Entertainment, owner of the disputed television networks.

“Eastlink doesn’t want to pay what these channels are worth anymore,” said Troy Reeb, executive vice-president of broadcast networks for Corus in an interview with Global News.

https://twitter.com/elliekennard/status/1673704935844720640

The television service landscape has been dominated for years by Eastlink and Bell Aliant. Today, new competitors are entering the market such as Halifax’s Purple Cow Internet.

Purple Cow Internet recently announced its new TV service. Through a simple downloadable app, customers access all Corus TV channels and more, eliminating the need for clunky TV boxes. Purple Cow TV can be viewed on Apple and Android devices and Amazon Firesticks.

Bradley Farquhar, CEO of Purple Cow Internet, expressed excitement about the launch, stating, “We’re thrilled to introduce Purple Cow TV and revolutionize the way people access and enjoy television channels. Our goal is to provide customers with an amazing TV experience while reducing their expenses and offering top-notch customer service and the latest technology.”

Purple Cow Internet’s TV solution offers customizable plans starting at $20, enabling customers to personalize their entertainment experience by adding additional channels. The sign-up process is quick and convenient, as everything is handled online at www.purplecowinternet.com/tv.

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